We do our best to make sure all of our customers are satisfied with the products we sell, but we realize that sometimes things just don’t work out. Within 30 days of purchase, if you are not satisfied with our product for any reason, you may contact us by email at contact@zoneeco.com or┬áby telephone at 1-800-517-7134 to request a full refund. Submitting your license number, customer number or order ID will help expedite the process.